Walton Centre for Neurology and Neurosurgery

Walton Centre for Neurology and Neurosurgery 2020-02-09 Person 5 5 0

I found all the staff very professional, caring, helpful and informative. I couldn't fault my care or treatment in any way.

Walton Centre for Neurology and Neurosurgery 2020-01-23 Person 5 5 0

So friendly and caring I had an operation and a one night stay the nursing staff couldn’t do enough for me. Very positive experience

Walton Centre for Neurology and Neurosurgery 2019-12-10 Person 5 5 0

Dr Jacob Anu, has without doubt been an asset to both The NHS, and NMO SPECTRUM-UK, reg charity number 1158104 as our patron. From the very first moment of Dr Jacob taking over NMO Services at The Walton Centre, he began to revolutionise the way patients were treated and the way this illness was diagnosed. Dr Jacob is one of those, very rare people who brings light where there would otherwise be darkness.

Walton Centre for Neurology and Neurosurgery 2019-11-30 Person 5 5 0

I visited the Outpatients department and apart from some challenging parking issues the experience from first entering the hospital to seeing the consultant worked well and to time. The staff at reception were courteous and obliging as were the catering staff . The display system was easy to understand and provided updates throughout the time . I found the entire experience less stressful that one might expect -- Keep it up

Walton Centre for Neurology and Neurosurgery 2019-11-18 Person 5 5 0

From the initial consultation through to surgery and beyond I have nothing but the greatest praise for the way the process was handled and in particular the time and care taken at all stages. I have nothing but praise for everyone involved in my care.

Walton Centre for Neurology and Neurosurgery 2019-10-19 Person 2 5 0

The stress of battling to get timely review appointments is exhausting and has exacerbated my physical symptoms. One and a half years after commencing treatment here? Treatment not worked, can no longer work, relationship with my daughter has suffered, struggling to care for my 90 year old mum and uncle who has Parkinson's, taking antidepressants. I have tried and tried and tried but conclude I am a burden to my family. Lots of great reviews but sadly I have nothing good to say.

Walton Centre for Neurology and Neurosurgery 2019-10-09 Person 3 5 0

A&E staff very professional and include me in decisions made and explained the next stages of transfer to the Walton Centre. MRI completed within two hours of arriving and results avaliable to doctors/consultants. Handing over to Walton Centre very efficient and staff know exactly who and what to expect. Ward and Bay staff very welcoming, caring, considerate, compassionate and professional. Having been accessed with a number of posibilities of what was wrong, made comfortable and very well looked after and reassured. Second doctor/consultant - I received mixed messages and decisions not explained. I got the feeling he just want to get me into surgery without even considering me. I would wish for patients to be shown scans/MRI images as a way to talk through the prognosis being given. Finally saw another consultant who wanted me to go to surgery without two days later without any real discussion or interaction. I refused and requested the consultant who has looked after me previously. Thank God my request was granted to my relief. I saw a wonderful physio who lifted my spirits and gave me hope I would recover full eventually. We went through all excerises I had been doing at home and he help give me more exercises and showed me how to adapt them with spinal injury. Specialist nurses very understanding and caring especially when others do not have time to answer your questions. Specialist nurse answered many questions and worries I had. She was very kind and reassuring. Thank you for the hug! Thank you to all nursing staff and everyone on floor 1. I now have to attend clinic and talk about major spinal operation I will have to have in the very near future. I will report back with additional feedback when completely well.

Walton Centre for Neurology and Neurosurgery 2019-06-06 Person 4 5 0

The staff pre-procedure were excellent, faultless in fact. The day staff on the ward post-procedure ward were again faultless. However, the night staff on the post-procedure ward let down their colleagues. They were inattentive and seemingly unconcerned about my needs. That was a great shame, spoiling what would have been a glowing recommendation.

Walton Centre for Neurology and Neurosurgery 2019-05-18 Person 5 5 0

I can’t really express how impressed I and my family were with the Walton Centre. The friendliness and helpfulness of staff throughout from outpatient clinics to the ward and those in between was just great. Whilst on the ward, the mix and diversity of staff seems to really work well in particular the age mix. All bases were covered: the clinical/technical aspects, hygiene, emotional/social needs etc. It was lovely to see how staff of all ages work in harmony. An absolute positive contrast to previous experiences I have had.

Walton Centre for Neurology and Neurosurgery 2019-02-02 Person 4 5 0

Doctors and nurses excellent. Only downside felt ward floor could of been cleaner